Unblock Camera/Mic access on a computer

Check both your browser and operating systems settings

When you click on your cam/mic buttons, do you see the unblock message above?

If so, this means that your camera/mic is blocked by (1) your browser or (2) Operating System. Learn how to fix this below!

Chrome users

To unblock your camera/mic follow these steps:

Chrome users see this.


macOS users — check Systems Preferences

Apple introduced new security and privacy features with macOS Mojave. Learn how to enable camera/mic permissions under System Preferences.

macOS Mojave and later released a security setting that requires you to grant the operating system camera and microphone permissions, under System Preferences.

IMPORTANT: You must grant each browser camera/mic access.

Give camera and mic access

  1. Go to System Preferences > Security & Privacy > Camera.
  2. Click the box next to the browser you're using. It'll quit and reopen your browser.
  3. Do the same for Systems Preferences > Privacy > Microphone.


Windows Users

PLEASE check for Systems Updates! This Lifewire post is helpful.

Do you have a program that automatically opens at startup, which uses your camera?


If you haven't already...REBOOT your computer. Your system needs to clear out any old issues.

Run the official Google test:

This is a page created by Google (not by us). If it can't see your camera and microphone, Google is saying something is wrong with your browser.


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